Why Choose PARSEC Group
Lori,
Thank you very much for the help that you and the rest of your crew have provided to help solve the PPL problem for username X during the last 2 days.
I am tremendously impressed by the speed of PARSEC's responses to my emails. Today you responded as soon as you received a 341 Mbyte dump file, even before I had a chance to send you an email stating that I had FTP'd the dump file! The quality of your analysis is every bit as impressive as the speed of your response. I forwarded your recommendations regarding how PPL locks are causing problems and what can be done to appropriate members of my department.
Marshall K. IT Analyst in the Information Management Industry
Our tag line, "Our Trainers Consult. Our Consultants Train." means our clients do not have to deal with communication issues since all of our support personnel teach, as well as support, giving our customers a better quality experience. Since PARSEC Group employs only high end support personnel, clients will not have to worry about dealing with the first level call screeners, only Direct Connect to Experts.
Our customers and partners have come to expect high quality service for all their needs. PARSEC Group designs professional and customized solutions to answer real-world business and technical needs.
- HP Authorized Independent Training Partner for OpenVMS and Tru64 UNIX
- Published authors of training materials
- Technical Consultants with 26+ years of real-world experience
- 99.9% retention of clients and partners
- Fortune 100 clients
- Mission critical expertise in all markets and industries
- Unsurpassed quality and scope of our specialized services and ability to respond
- On-time, on-budget, flexible solutions
- Supports all versions of major operating systems
The PARSEC Group Promise…
To provide its clients and partners with professional services to optimize high availability, high performance, security and operational efficiency for all major operating systems.
To consistently maintain the highest level of customer service, extremely high customer retention rates and worldwide recognition, PARSEC Group only employs technical staff that possess these characteristics.
Training
- Our Trainers must keep current with the latest version of the operating systems they support
- Our Trainers must be able to deliver those courses at the very highest standards
- Our Trainers must be able to communicate extremely effectively
- Our Trainers must have an exceptionally high level of knowledge in their field of expertise
Experienced Communication
- Our Trainer/Consultants must have real-world experience
- Our Trainer/Consultants must have worked in multiple industries including financial, mechanical, communications, manufacturing, education and scientific
- Our Trainer/Consultants must be able to communicate clearly with our customers and partners, both on a technical and non-technical level
PARSEC Group offers our clients what they need and ask for with clarity and confidence. You get support from communicators with real-world, extremely high level experience, that can be trusted to get the job done right the first time.