Remote System Management (RSMsm)
Remote System Management is ideal for companies that have limited expertise or resources, are understaffed, overworked, or simply have other priorities that need to be managed differently. RSMsm consists of two components: System Audit and Assessment, and Remote System Management. Once a client has shown an interest in RSMsm, PARSEC Group schedules a complimentary conference call, whereby we will review the types and number of systems in your environment, and what layered products are currently being used. During that call, we'll also gain an understanding of what operational challenges you are facing and their importance and impact on your day to day business. At the conclusion of the conference call, we will be able to determine your costs for both the System Audit and Assessment, and for the ongoing tasks associated with Remote System Management.
System Audit and Assessment
When you decide that RSMsm is the best solution for your company, PARSEC Group provides an initial system audit. This analysis notifies you of any potential problem areas and "red flags" that need immediate attention. PARSEC Group will make appropriate performance and security recommendations for improvement in a formal evaluation report. Solving problems before they become a visible drain on performance saves time, money and headaches down the road.
While the aforementioned outline is representative of a System Audit and Assessment, your actual assessment may differ based upon the complexity and what was learned during our initial conference call discussions. These System Audits and Assessments are very comprehensive and interactive. You may view the representative outline by selecting your operating system from those listed to the right.
Remote System Management
This scheduled proactive, consistent, and persistent RSMsm plan allows PARSEC Group to manage your system(s) from our office in Denver. Performance, security, and day-to-day operations can be easily managed using VPN or secure remote access.
This service is provided by senior-level consultants with an unsurpassed average of 26+ years of real-world experience with systems such as yours. Your monthly cost for RSMsm is determined from our initial conference call and will be based upon the sum total of hours spent performing the various tasks in your Remote System Management plan.
You may view the representative tasks by selecting your operating system from those listed to the right. The list of tasks are only a small representation of those we can perform on a scheduled basis for each operating system. Your actual tasks may vary based upon what's important to you and what was learned from our initial conference call.
For additional information on how PARSEC Group can supplement your existing System Administration staff, please contact us at 888-4PARSEC, send an e-mail to experts@parsec.com or use our inquiry form.